お問い合わせ

CONTACT INFORMATION

Need help? Let us know and we'll get back to you within 24 hours. If you do not receive a response, please check your spam folder or resend your message.

ATTN: For any return, please contact with our customer service before you send the package back.

Tips:

1. Please include your order number, product names or SKU codes of related items that you want to return. This is required for return or exchange.

2. To find your order number, it is found in the order confirmation email that was sent to you after you completed your purchase. Please check your spam mailbox if you don't see it.

3. Products need to be returned to the address that CUSTOMER SERIVCE has provided. Please DO NOT use the address on the shipping slip.

services@silksilky.com (We will get back to you within 24 hrs.)

USA Warehouse: Vincent Huang YSP, 2182 Maple Privado, Ontario, CA 91761, United States

HK: RM4 16/F,Ho King Commercial Centre,2-16 Fa Yuen Street,Mongkok,KL,HongKong