Delivery & Return

FREE SHIPPING* & EASY RETURNS

No Rush Free Shipping: Worldwide Free Shipping Available on order over US$59.


Our hearts go out to all who have been affected by COVID-19 virus and we hope that you and your loved ones are staying healthy and safe. SilkSilky employees are working hard to provide the same levels of services as always.

SOME COVID-19 RELATED SILKSILKY FAQs

  • Yes, orders are shipping as normal.
  • Due to pandemic issues some items may take longer to reach you. Logistics from HongKong & China Mainland are slower than usual and taking up to 15 working days (average 8 working days) for delivery. We are processing orders shipping from these locations on priority to ensure your order reaches you as soon as possible.
  • All HongKong and China Mainland Warehouses are shipping normally.

Although we are shipping orders normally, delivery may be delayed due to the current pandemic situation across globe, therefore we can not guarantee any ETA for order deliveries at this point. Even in case of express shipping we will only guarantee to process your order on priority bases. Have any other questions? Please feel free to contact us!

SILKSILKY


FREE SHIPPING

Free Standard Shipping (ground) on all orders of US$59 or more - For all countries. Shipping cost is US$8.99 if your order is less than US$59.

SHIPPING CARRIERS

For free/standard shipping, we use your local postal service such as USPS, Canada Post, Royal Mail and LePost.

EASY RETURNS

Pretty easy and hiccup-free 30 days return & exchange policy.

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Questions?

Visit our Easy Return & Refund Policy, Shipping Policy pages. For more info, contact Customer Care at
services@silksilky.com