How Do Free and Combined Shipping Work?

Quick Answer

Shipping cost is based on your order total. With Standard Shipping, orders over $59 ship free, and orders of $59 or less have a flat $8.99 shipping fee. Express Shipping uses tiered pricing that decreases as your order total rises and becomes free over $350.

If you've placed more than one order and want them shipped together, contact our Customer Care team before your orders ship. Combining orders is reviewed case by case for the specific orders involved, so it can't be guaranteed in advance.

How much does shipping cost?

Shipping is priced by your order total and the method you choose at checkout:

Standard Shipping

  • Orders $0-$59: $8.99
  • Orders over $59: Free

Estimated delivery is approximately 5-8 working days within the USA, Canada, and the UK, and approximately 7-9 working days for most other countries and regions. Delivery times exclude weekends and holidays.

Express Shipping

  • Orders $0-$59: $14.99
  • Orders $59-$150: $12.99
  • Orders $150-$250: $9.99
  • Orders $250-$350: $4.99
  • Orders over $350: Free

Estimated Express delivery is approximately 2-5 working days within the USA, Canada, and the UK. Delivery times exclude weekends and holidays.

For full details and any other options, see the Shipping Information page on our website.

When do I qualify for free shipping?

Free Standard Shipping applies automatically when your order total is over $59. With Express Shipping, your order ships free once the total is over $350. From time to time we may also run promotions that offer free or reduced shipping, which would be shown on our website while they're active.

Can I combine multiple orders into one shipment?

It may be possible in some cases, but it isn't automatic and can't be guaranteed. If you'd like two or more orders shipped together, contact us before they ship with the order number for each one, and we'll review whether they can be combined for your specific situation.

The key factor is timing - once an order has shipped, it can no longer be combined with another, and new items can't be added to it. If your orders have already shipped, you would simply place and receive them separately.

Will a discount code waive my shipping fee?

Not on its own. Using a discount code applies the relevant promotion to your items, but it doesn't automatically remove the shipping fee. Whether shipping is free depends on your order total and the shipping method you select, or on a separate free-shipping promotion if one is running.

In what situations should I contact Customer Care?

Please reach out if:

  • You've placed more than one order and want to ask whether they can ship together
  • You'd like to add items to an order that hasn't shipped yet
  • You believe a free-shipping promotion should have applied to your order
  • We've asked you to confirm whether to ship a combined order
  • You have a question about your shipping charge