How Long Does Delivery Take?

Quick Answer

The total time to receive your order is made up of two parts: order processing before your items ship, and delivery time once they're on their way. Orders are typically processed within 1-2 business days.

For the US, Canada, and the UK, standard shipping usually arrives within about 5-8 business days, and express delivery is faster, at about 2-5 business days. For most other countries and regions, delivery usually takes about 7-9 business days. All estimates exclude weekends and public holidays.

How long does it take to process my order before it ships?

Before your order is handed to the carrier, it goes through processing and dispatch, which usually takes about 1-2 business days. During busier periods, processing may take a little longer. Once your order ships, you'll receive tracking information by email so you can follow its progress.

How long does delivery take within the United States?

For US orders, delivery times after dispatch are approximately:

  • Standard shipping: about 5-8 business days
  • Express delivery: about 2-5 business days

Delivery to Canada and the United Kingdom follows similar timeframes. These windows exclude weekends and public holidays. Remember to add processing time to estimate the total time from placing your order to receiving it.

How long does international delivery take?

For customers outside the United States, delivery times depend on your destination and the shipping method you choose. As a general guide, standard delivery to most other countries and regions takes roughly 7-9 business days after dispatch, though this can vary by region. Express options, where available, are faster. For the most accurate estimate for your location, please refer to the shipping options shown at checkout.

What if my order ships in more than one package?

If your order contains multiple items, they may be shipped in separate packages so each item can reach you as quickly as possible. When this happens, you'll receive individual tracking numbers, and the packages may arrive on different days. If part of your order has arrived but the rest hasn't, your remaining items may still be in transit under a different tracking number.

Why is my delivery taking longer than expected?

Delivery estimates are just that, estimates, and occasional delays can happen due to circumstances outside our control, such as severe weather, carrier backlogs, or customs processing on international orders. If your order has shipped but delivery has gone noticeably beyond the usual estimate, we're happy to look into it for you.

In what situations should I contact Customer Care?

Please reach out to our Customer Care team via live chat or the Contact Us page if:

  • Your order has shipped but delivery has passed the usual estimate
  • Your tracking hasn't updated for several days
  • You'd like help checking the status of a specific order
  • Part of your order has arrived but the rest is overdue
  • You have a question about delivery timing for your destination

It helps to include your order number and tracking number so we can locate your shipment quickly.