How Do I Buy an E-Gift Card?

Quick Answer

You can buy a SilkSilky E-Gift Card online and have it sent to yourself or to someone else. It's issued in the currency of the browsing country you have selected, can be spent in full or in parts, and can be used on the same browsing country it was purchased for.

How do I buy an E-Gift Card?

Choose the E-Gift Card option on our website, select the value and recipient details, and complete checkout. The card is delivered by email to the address you provide.

Which currency will my E-Gift Card be in?

E-Gift Cards are available in a selection of local currencies (for example, euros or dollars), depending on the browsing country flag you've selected. On desktop, click the flag in the top-right corner and choose your country; on the mobile site, open the menu (the three lines in the top-left) and scroll down to change your flag.

Where can my E-Gift Card be used?

An E-Gift Card can only be spent when shopping on the same browsing country it was purchased for, even if another country uses the same currency. If you're buying one for someone in another country, they'll need to shop on that country's site to use it.

Can I use the whole card at once or split it?

You can use an E-Gift Card in full or in parts. If a balance is left over, it stays on the account for later use.

Can I use an E-Gift Card to buy another E-Gift Card?

No - an E-Gift Card can't be used to purchase another E-Gift Card.

Does my E-Gift Card expire?

E-Gift Cards generally do not have an expiry date, though some countries may apply a validity period to gift cards used there. If you're unsure about a specific card, contact us and we'll confirm.

In what situations should I contact Customer Care?

Contact our Customer Care team via live chat or the Contact Us page if:

• You're not sure which currency or country your E-Gift Card applies to
• You bought an E-Gift Card and need help with the order
• You have a question about a card's balance or validity